Network operations since 2020
cinet is Collaboration IT Networks Private Limited. We watch business networks around the clock, step in when something breaks, and design and repair the networks themselves. Started by engineers from vendor support teams, working with customers in North America, Europe and Asia-Pacific.
What we do
We monitor your network devices, links, firewalls and the services running over them, day and night. Alerts are checked and grouped by a person before anyone is woken up.
When something fails, a named engineer owns it until it is fixed. Problems we can't solve at first line go to engineers who have handled vendor escalations for years.
We design, refresh and repair networks, so there is less to go wrong and less to watch. What we build is documented, and monitored from the day it goes live.
Inside the NOC
Any tool can turn a dashboard red. What we are paid for is what happens next. Each alert is tied to a runbook, each runbook ends in a root cause, and each root cause makes the next alert easier to handle.
Switches & routersWAN & SD-WAN linksWirelessFirewalls & VPNSNMPNetFlowSyslogBandwidth & capacityLatency & packet lossCertificatesServers & virtual hostsCloud connectivityBackups
Approximate working hours, for illustration. The NOC doesn't close.
Networking solutions
The networks we design are built so the NOC has little to say about them.
Campus, branch and data-centre networks: new builds, refreshes, and the intermittent faults nobody else can pin down.
Links between sites and to the cloud, with carrier management, failover that really fails over, and traffic engineered for the applications that matter.
Site surveys, coverage and capacity design, and tidy rollouts for offices, warehouses and campuses.
Next-generation firewall design, rule clean-up, VPN, remote access and segmentation, built to stand up to an audit.
Surveys, pilots, phased cutovers and hands-on support after go-live, with a tested way back at every step.
Slow links, flapping interfaces, routing loops, intermittent drops. We reproduce the fault first, then fix it, then write down why it happened.
Around the network we also support Windows and Linux servers, virtualization, Microsoft 365 and cloud connectivity, and backup and recovery, when your network depends on them.
Ways to work together
We watch, you act
We watch and we act
We run the network
About cinet
Collaboration IT Networks Private Limited was established in 2020 by engineers from vendor Technical Assistance Centres: the people who take a production outage after every obvious fix has already failed.
That is why we work the way we do. We try to reproduce a fault before we theorise about it. We read the logs before we reboot anything. We stay with a case until the fix is confirmed, and we write down the cause so it doesn't come back.
From our base in New Delhi we look after networks for customers in North America, Europe and Asia-Pacific.
What we kept from TAC
Get in touch
Share a little about your setup, what you'd like to achieve, and how soon. We'll reply with a few questions or a clear plan.